Plain English summary: We collect only what we need to run your service. We never sell your data. Your customers' personal information — names, contact details, addresses — stays private and belongs to you. We do use anonymized, aggregated patterns across all clients (job types, pricing ranges, booking rates) to build industry benchmarks. No individual customer or business is ever identifiable in that analysis.
This Privacy Policy describes how Reclaim Revenue LLC ("Reclaim," "we," "us," or "our") collects, uses, and protects information when you use our website at goreclaim.io or our lead conversion services. By using our site or services, you agree to the practices described here.
Information you give us directly:
Information we collect automatically:
Your customers' data:
When we operate your lead response system, we process information about your leads and customers on your behalf. This data belongs to you. We act as a data processor, not a data owner.
We do not use your information for advertising or profiling, and we do not sell your data to any third party.
To improve our services and build industry benchmarks, we analyze patterns across anonymized data from our entire client base — including job category volumes, booking rates, seasonal trends, response time patterns, and pricing ranges. This is a core part of how we make Reclaim more valuable over time.
Think of it like how Google Maps uses anonymous location data from millions of drivers to show traffic conditions — the insights are collective, the underlying data is never individual or identifiable.
Specifically, we may use aggregated anonymized data to:
What this means for you: Your raw data, your customers' personal information, and your business identity are never exposed or shared. Only anonymized, aggregated patterns are used. You benefit directly from this — the more clients we work with, the more accurate and valuable the benchmarks become for your business.
When you provide your phone number and opt in to receive SMS messages from Reclaim Revenue LLC, the following applies:
No sharing of SMS opt-in data: Your SMS opt-in consent and phone number will never be shared with, sold to, or transferred to any third party for their own marketing purposes. This is an absolute policy with no exceptions. SMS consent information is used solely to send you messages from Reclaim Revenue LLC and is never shared with third parties or affiliates.
We share data only with trusted service providers who help us deliver our services:
Each of these providers has their own privacy policy and is contractually obligated to protect your data. We only share the minimum information necessary for each provider to do their job.
We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS). That said, no system is 100% secure — if you believe your data has been compromised, contact us immediately at hello@goreclaim.io.
We keep your account information for as long as you're a client and for a reasonable period afterward for legal and accounting purposes (typically 3 years). SMS consent records, including opt-in timestamps and consent language shown, are retained for a minimum of 5 years per TCPA requirements. When you cancel, we'll send you a complete data export within 7 business days and then delete your data from our active systems within 30 days, except for consent records required by law.
You have the right to:
To exercise any of these rights, email us at hello@goreclaim.io. We'll respond within 5 business days.
Our website uses minimal cookies — only what's necessary for the site to function properly and for basic analytics. We don't use tracking cookies or advertising cookies. You can disable cookies in your browser settings without affecting your ability to use our site.
Our services are intended for business owners and are not directed at anyone under 18. We do not knowingly collect information from minors.
We may update this policy from time to time. We'll notify you by email at least 14 days before significant changes take effect. The current version is always available at goreclaim.io/privacy.
Questions, concerns, or requests about your privacy? We're easy to reach: